BUILT FOR YOUR OPERATIONS
Patients pick the provider that’s easiest to reach—right now. Forms that disappear into inboxes and “we’ll call you tomorrow” voicemails lose them at hello.
Moonbow AI turns first contact into first impression.
-
Answers in the moment: Smart chat, text, and email resolve routine questions instantly—and keep the conversation going.
-
Book in a tap: Real-time scheduling, confirmations, and reschedules without phone tag.
-
Zero friction, zero dead ends: Clear paths to a human when needed, with full context handed off.
-
Do more before the visit: Mobile intake, insurance capture, directions, and reminders—done ahead of time.
-
Follow-through that earns trust: Proactive follow-ups, recalls, and review requests that feel helpful, not pushy.
-
Speed you can prove: See response time, first-contact resolution, and conversion at a glance.
HOW MOONBOW AI HELPS
-
Build-your-own stack — Implement only what you need: chat, text/email replies, online booking, digital intake, reminders, billing nudges, and review requests—no bloat, no upsell.
-
Tailored to your specialty — Ready-made workflows for your business, mapped to how your company actually operates.
-
Live in days, not months — Preconfigured templates and integrations get you from signup to go-live fast—without an IT project.
-
White-glove, end to end — We configure, monitor, and optimize. You get consistent results without babysitting software.
OUTCOMES YOU CAN EXPECT
-
More bookings, less back-and-forth: Instant answers and one-tap scheduling convert interest into appointments.
-
Fewer no-shows: Two-way reminders and easy rescheduling keep chairs filled.
-
Shorter check-ins: Digital intake, e-consents, and insurance capture reduce front-desk bottlenecks.
-
Happier patients, stronger reputation: Timely follow-ups and review requests turn good visits into great ratings.
-
Faster payments: Friendly billing nudges and secure pay links improve cash flow.
-
Less admin, more care: Automate routine tasks so your team can focus on patients.
-
Clear ROI: One dashboard tracks response time, booking conversion, no-show rate, review velocity, and collections.
WHY SPEED MATTERS
-
Responding fast isn’t a nice-to-have—it’s the difference between winning and losing the lead. Companies that follow up within five minutes are dramatically more likely to make contact; by 30 minutes, contact odds can drop 100×, and qualification odds fall 21×.
-
Most teams still reply too slowly: a landmark Harvard Business Review analysis found many firms took hours or days to respond—some never did—despite the steep falloff in lead quality over time.
-
Customers now expect “immediate.” 90% say an instant response matters when they have a question, and 60% define “immediate” as 10 minutes or less.